At VINTAGE CLOSET LLC, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly when you:

  • Register for an account
  • Place an order or make a purchase
  • Subscribe to our newsletter or marketing communications
  • Fill out forms or surveys on our website
  • Contact us via email, phone, or other communication methods

This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (credit card numbers, PayPal, etc.)
  • Purchase history

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and ship items to the correct address.
  • Customer Support: To respond to your inquiries and provide assistance with orders or account-related questions.
  • Marketing and Promotions: To send you newsletters, promotional offers, and updates about new products or sales (you can opt-out at any time).
  • Improving Our Services: To analyze user behavior on our website to enhance user experience, make improvements, and offer personalized recommendations.

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. We use a variety of security measures, including encryption and secure servers, to protect the information you provide. However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers and partners to help us operate our website and conduct our business. These third parties are required to maintain the confidentiality of your information and use it solely to perform services on our behalf.

Examples include:

  • Payment Processors: To handle credit card transactions or other forms of payment.
  • Shipping Partners: To fulfill orders and deliver items to you.
  • Marketing Platforms: To manage email campaigns and promotions (you can opt-out anytime).

We may also disclose your information if required by law or to comply with a legal process.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are placed on your device and help us track your activities, such as remembering your preferences or login information.

You can control or disable cookies in your browser settings, but please note that doing so may affect the functionality of certain parts of our website.

6. Your Rights and Choices

You have the right to:

  • Access and Update: You may request access to the personal information we hold about you and make updates or corrections if necessary.
  • Opt-Out: You can unsubscribe from our marketing emails at any time by following the “unsubscribe” link in the email or by contacting us directly.
  • Delete Your Information: In certain circumstances, you may request the deletion of your personal data. Please contact us if you wish to do so.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

VINTAGE CLOSET LLC
Email: [email protected]
Phone: 865-419-0816
Address: 1751 Lascassas Pike, Unit A15, Murfreesboro, TN 37130